You are eligible to exchange items with other items, either by exchanging the same item in a different size or by exchanging for a different item but of equal or higher price.

Please note that our online website is the only designated channel for item exchanges. Regrettably, our physical stores all across Lebanon cannot accommodate such requests. Thank you for your understanding.

Please be aware that a delivery fee will be charged for exchanges and refund, while returns of defective items will not incur a delivery fee.

To request a refund, please reach us at the WhatsApp number provided below.

Take advantage of free shipping on any order that's over $100

If you received the wrong items, we will cover the delivery fees for returning them. Please get in touch with us at 0096176708610 to arrange for the return