SUPPORT HUB

Payment Related Information

Welcome to Columbus

Where ambition and determination drive us to greatness

At Columbus, we offer our valued customers the convenience of paying either by cash on delivery or any international bank card; however, we are unable to process payments made with Lebanese bank cards at this time.

Regardless of the order value, residents of Lebanon will not be charged any shipping fees.

At Columbus, we use industry-standard encryption to protect your data and only accept payments through trusted, universal payment methods such as Visa, Mastercard, PayPal, and American Express. You can rest assured that your payment information is safe and secure when you shop with us.

To ensure a payment has been processed successfully on Shopify, you can check a confirmation page and shall receive an email with the order list.

If you have a coupon or promo code, make sure to apply it at checkout to take advantage of any special offers or discounts.

If the payment is declined, you shall receive an error message explaining the reason for the decline. Common reasons for payment declines include insufficient funds, expired cards, or incorrect card information.

At our store, customers have the option to pay for their purchases in either US dollars or Lebanese pounds, depending on their preference. It's worth noting that the exchange rate between these two currencies is determined by the current market rate on the same day of the transaction.

You may also be able to pay for your purchase in a different currency. However, this is subject to approval by our customer service team and will be determined on a case-by-case basis.

We appreciate your understanding and look forward to being able to serve you in the future with even more payment options. Thank you for your continued support.

Customer Service Enquiries